I purchased this item last week with hopes of using it for my xbox 360 and for the DVD player. I set the little TV up and began testing all of its features, and they all worked brilliantly. The TV was operational for around 1 hour before the screen became distorted and jittery, then the TV just refused to turn on any more.

I contacted their customer support and was promised a call back within 2 hours. 5 hours later and still no contact from Finlux. I messaged the seller through Amazon explaining my problem and enquiring why I received no call back, and he apologised about that and promised me another call back the following day. In hope of this call back, I waited in my house all day for this call, but to no avail. I then decided to contact them myself, adding more to my phone bill, where I was met by an out-of-hours operator that had no clue what I was talking about. She then told me I'd get a call today.

The exact same thing happened again, no call, so I phoned them. After taking countless unnecessary details from me for the third time, the employee offered me yet another call back. I declined and demanded they pick up this broken TV and that I receive a full refund.

Overall, the television itself, from the limited use I had of it, was very good. Picture quality was excellent and the sound wasn't bad for a small TV.

However, I strongly suggest you find another company to order from as their customer support is absolutely atrocious.

Having had to return 2 tvs (from other companies) I couldn't believe how good this one is.
1st it looks good in our bedroom as it is a lovely silver grey.
2nd the picture is good - don't bother with hd ready, get full hd.
3rd the sound, whilst not brilliant, is acceptable for a bedroom tv and we have been able to get rid if extra speakers that took up space but were necessary for the other 2 tvs.
4th the epg is not only good but enables you find a programme to record (on a flash stick) and saves a programme so that it will change the station to that one when it comes on - no missing the start of your favourite. Our main tv doesn't do that!
5th you can pause the programme - if the phone rings for instance- and then play when required or record the programme you are watching - ideal if you are too tired to watch to the end of a film.
6th the remote control is large, easy to use and understand. The 2nd tv we tried had the worst remote possible, too small and the butttons so close together I found a lot of double digit channels! There was no photo of the remote on their site but they very kindly sent me one when asked. I do like the chat on line function.
7th the price is fantastic for the quality. It actually dropped